Privacy Policy for CRM Techie

Last Updated: [23-Sep-2023]

Welcome to CRM Techie ("us", "we", or "our"). We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy aims to provide detailed information on how we collect, use, disclose, and secure your personal information when you interact with our website at www.crmsoftware.tech (the "Website") and our services, particularly when processing transactions through the Stripe payment gateway.

Please take the time to read this Privacy Policy carefully. By accessing or using our Website and services, you consent to the practices outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our Website and services.

1. Information We Collect

1.1 Personal Information

When you engage with our Website and utilize the Stripe payment gateway, we may collect the following types of personal information:

  • Name: We collect your name to personalize your user experience.
  • Email address: We use your email address for communication and account-related purposes.
  • Phone number: Your phone number helps us contact you if needed.
  • Billing address: For billing and transaction verification purposes.
  • Payment card information: Your payment card details are securely processed through Stripe. We do not store your payment card information.
  • Any other information: We may collect additional information that you voluntarily provide to us to enhance your experience or fulfill specific requests.

1.2 Usage Information

We may gather information about your interactions with our Website and services, including but not limited to:

  • IP address: This helps us identify and resolve technical issues and administer the Website.
  • Browser type: We collect data about the web browser you use to ensure optimal compatibility.
  • Pages viewed: We track which pages you visit on our Website.
  • Other usage data: We may collect other data related to your use of our services to enhance your experience.

2. How We Use Your Information

We utilize the information we collect for various purposes, including:

2.1 Provide and Maintain Services

  • To deliver and maintain our CRM software services, ensuring the security and functionality of our Website.
  • To process transactions through the Stripe payment gateway securely.

2.2 Communicate with You

  • To communicate with you, respond to inquiries, and provide updates, alerts, and other relevant information related to our services.

2.3 Improve User Experience

  • To analyze your interactions with our Website and services, helping us make improvements, enhance your user experience, and develop new features.

2.4 Compliance and Legal Obligations

  • To comply with legal and regulatory requirements.
  • To respond to lawful requests and protect our rights, privacy, safety, and property, as well as those of others.

3. Disclosure of Your Information

We may share your personal information with the following third parties:

  • Stripe: We share information with Stripe, our payment gateway provider, solely for the purpose of securely processing payments. Please refer to Stripe's Privacy Policy for more information on how they handle your data.

We may also disclose your personal information when required by law or when we believe that disclosure is necessary to protect our rights, privacy, safety, or property, or that of others.

4. Security

We take reasonable precautions to protect your personal information. However, while we strive to maintain the security of your data, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to access, update, or delete your personal information. To do so, please contact us at info@crmsoftware.tech. We will make reasonable efforts to respond to your requests in accordance with applicable laws.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically, and any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at info@crmsoftware.tech.

By using our Website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

This Privacy Policy was last updated on 29-Sep-2023.

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